Shipping policy
Shipping Policy & Options
We ship via FedEx, UPS, USPS, and LTL carriers, and use the carrier offering the lowest price based on package size, weight, and final destination.
We strive to ship orders of stock items the same business day when received by 4:00 pm CST.
Orders placed after 4:00 pm CST on Friday will ship on Monday. Orders placed after 4:00 pm CST cannot be guaranteed for next-day delivery if placed online. If you require next-day delivery, please call our customer service team to discuss delivery options.
Standard Ground
Standard Ground Shipping is defined as shipments in the Contiguous United States, excluding the District of Columbia. We ship Standard Ground Orders using FedEx, UPS and USPS; whichever offers you the best value based on the size and weight of the items on your order. Transit times are a range of business days. Only shipments sent USPS can be shipped to a PO Box.
LTL shipments are included when shipping Business-to-Business with a dock or forklift. Additional options available, please call for pricing details.
Expedited Shipping
All in-stock items are eligible for expedited shipping. Our Expedited shipping options include:
- 3 Business Day Guaranteed
- 2 Business Day Guaranteed
- 1 Business Day Guaranteed
- 1 Business Day Standard - Next business day to most businesses in the contiguous US by 4:30 pm and residences by 8:00 pm
- 1 Business Day Priority - Next business day to most businesses in the contiguous US by 10:30 am and most residences by 12:00 pm, with rural addresses by 4:30 pm
- If you require 1 Day delivery, we recommend you call us to place your order at (888) 794-1590 to confirm items are in stock and ready to ship same day; we are available Monday - Friday from 7:00 am to 5:00 pm CST. Average time to connect to a Sales Specialist is under 30 seconds!
Note: Shipping timeframe is in business days (Monday - Friday). If you do not receive your order within the expected time, please contact us for support. If shipment delays occur due to inclement weather, natural disasters, etc., we cannot guarantee your order will arrive by the quoted delivery time and we will not be able to refund any shipping charges.
Alaska and Hawaii Shipments
Shipments to Alaska and Hawaii must be shipped with an expedited air service of 1 or 2 day shipping as quoted at checkout.
International Shipping
For shipment to destinations outside the United States and its territories, contact our sales specialists for a quote at (888) 794-1590 or email us.
LTL Shipping
LTL is an acronym for Less Than Truckload, and is a method used for shipping larger, over-sized items. Prices are Freight On Board (FOB), Urbana, Iowa. Please call our sales team for the most current information on pricing and any additional fees that may apply to your order.
- Online orders over $199 ship free of freight charges within the contiguous 48 states on eligible items.
- After an LTL order has been placed, a customer service representative will reach out to confirm liftgate/loading dock/forklift if needed.
- Partial delivery shipments and shipments to Alaska, Hawaii, and Puerto Rico will incur freight charges.
- Freight charges are dependent upon carrier rates and therefore subject to change without notice.
- Accessorial fees for Free Shipping will be paid by Fasteners Plus except for Inside Delivery. If you require Inside Delivery, a flat rate of $100 USD will be charged. Additional fees for lift gates, calling ahead, appointment deliveries, residential and limited access deliveries may apply for all other shipping methods.